Luis Cruz

Sales, Marketing & Digital Growth Professional

I help service businesses grow revenue, streamline operations, and show up professionally in digital markets — from first contact to closed deal. Bilingual. Builder. Executor.

Business DevelopmentCRM & AutomationClient SuccessDigital MarketingBilingual EN/ES

Revenue-focused, execution-driven, commercially fluent.

I'm a bilingual sales and marketing professional with a hands-on background in client management, digital product development, and business operations. My career has been built at the intersection of strategy and execution — not just building plans, but getting things done and making them visible in the market.

Since October 2025 I've operated independently under TruServ Pro, building custom websites, CRM systems, AI-powered workflow tools, and digital marketing assets for service businesses across the US and Latin America. Every project I deliver is designed to generate leads, convert clients, and reduce the manual overhead that slows businesses down.

I bring the mindset of a business owner into every role — I understand what it costs to lose a deal, miss a follow-up, or launch a weak campaign. That commercial awareness is what separates me from generalists.

Digital Business Card ↗
EnglishFluent · Native Proficiency
SpanishFluent · Professional Proficiency
PortugueseBeginner · In Progress
  • Based in Myrtle Beach, SC — fully remote-capable
  • Serves clients across US, Costa Rica, and Latin America
  • Comfortable in fast-moving, low-overhead environments
  • Strong preference for cross-functional, revenue-impacting roles
  • Available for full-time, contract, or hybrid arrangements
  • Business Development Manager / Account Executive
  • Client Success / Implementation Specialist
  • Marketing Operations / CRM Specialist
  • Digital Marketing Strategist
  • Solutions Consultant / Franchise Marketing Manager

Why Teams Hire Me

Not a generalist. Not a strategist who can't execute. I do both — and I work with the urgency of someone who knows what's at stake.

Revenue-First Thinking

Every system, campaign, and conversation I build is designed to move a prospect closer to yes — or an existing client closer to renewed.

End-to-End Execution

I plan and implement. From discovery call to deployed product — I don't hand off to a team that might not show up. I close the loop.

Bilingual Market Access

Fluent in English and Spanish, I can run sales, support, and marketing across US and Latin American markets — natively, not translated.

Digital Toolbuilder

I don't just recommend tools — I build them. CRM dashboards, follow-up systems, proposal generators, job posting microsites, and AI training kits, all deployed and used by real clients.

Client-Facing Confidence

Experienced in cold outreach, onboarding, ongoing relationship management, and turning ambiguous briefs into clear deliverables that clients actually use.

Operations Mindset

I understand that growth without systems is just chaos. I build workflows that reduce friction, improve follow-up, and make teams faster without adding headcount.

Self-Managed & Resourceful

As a founder and independent operator, I'm wired for accountability. I set my own targets, solve my own problems, and ship without waiting for permission.

Work That's Deployed & In Use

Every project below is live, publicly accessible, and built for real clients. Click any link to explore the actual product.

CRM & ATS Platform

TruServ Pro CRM

Full-stack CRM and applicant tracking system built for service businesses. Features cold email automation, follow-up pipelines, and admin dashboards.

CRMAutomationAdmin
Franchise Operations

Rolling Suds Pro

Complete franchise management platform for Rolling Suds pressure washing. Includes client portal, cold email system, follow-up automation, and proposal generation.

FranchiseLead GenOperations
All-In-One Business Tool

TruServ Land — Landscaping Suite

Built for landscaping business owners and operators to close more jobs without juggling multiple apps. One platform handles everything from first client interaction to signed proposal — visualizer, job calculator, and proposal generator all in one place.

LandscapingAll-In-OneBusiness Tool
Proposal Microsite

Conference Center Proposal

Client-facing proposal microsite for Barefoot Resort's conference center — showcasing services, pricing, and an approval workflow with digital signature.

MicrositeProposalB2B
Job Posting Demo

Bilingual Job Board

Bilingual (EN/ES) job posting demo site built for Latin American market entry — demonstrating cross-cultural digital marketing capability.

BilingualMarketingDemo
Website Development

Humania CR

Corporate HR services website for Costa Rica-based firm Humania CR — built in Spanish for the Latin American market with full brand alignment.

WebsiteSpanishHR
Website Development

A&O Landscaping

Professional landscaping company website with service pages, gallery, and lead capture — optimized for local SEO and mobile.

WebsiteLocal SEOLead Gen
Website Development

La Parrilla Azteca

Restaurant website for La Parrilla Azteca featuring menu, location, and online presence — built for a local dining brand.

WebsiteRestaurantLocal
Training Modules

Curriculum I've Built

Clients & Brands

Organizations I've built for

Rolling SudsA&O LandscapingGrill EnvyLa Parrilla AztecaHumania CRTruServ Pro

Experience & Track Record

Oct 2025 — Present
Myrtle Beach, SC · Remote

Founder & Digital Solutions Consultant

TruServ Pro (Independent)
  • Built 10+ live websites, CRM systems, and AI-powered workflow tools for service businesses across the US and Latin America
  • Designed and deployed custom proposal microsites, franchise management platforms, and bilingual job boards
  • Developed training modules and digital marketing assets that reduced client onboarding time by 40%
  • Serves clients across Rolling Suds, A&O Landscaping, Humania CR, La Parrilla Azteca, and Grill Envy
Jul 2023 — Oct 2025
Myrtle Beach, SC

Sales / Accounts Manager

Bintelli Golf Carts
  • Led and motivated sales teams to meet and exceed targets through strategic planning and goal setting
  • Achieved Top Sales March 2025 — highest LSV units sold in a single month
  • Designed and executed marketing and advertising campaigns that drove measurable revenue growth
  • Handled customer escalations, built long-term relationships, and ensured regulatory compliance
Feb 2018 — Jun 2022
Beaufort, SC

Sales Manager

T-Mobile / Spark Wireless
  • Ranked Top Retail Sales Manager — #34 Nationwide (April 2022) and #39 Nationwide (March 2022)
  • Earned Certificate of Excellence for Top Sales Regionwide (May 2022)
  • Led Top Performing Store in region (August 2022)
  • Trained teams on needs discovery, solution creation, and referral-based growth strategies
Jan 2012 — Dec 2014
Savannah, GA

Business Representative

ADT North America
  • Expanded territory through B2B cold calling and face-to-face meetings
  • Promoted security solutions using mobile CRM tools
  • Maintained consistent client contact, scheduled appointments, and closed sales
Top Sales — March 2025
Highest LSV units sold in one month
Top Retail Sales Manager — April 2022
#34 Nationwide
Top Retail Sales Manager — March 2022
#39 Nationwide
Certificate of Excellence — May 2022
Top Sales Regionwide
Top Performing Store — August 2022
Top store in region

What I Work With

Sales & Business Development
B2B SalesCold OutreachPipeline ManagementProposal WritingDiscovery CallsAccount ManagementContract NegotiationsLead GenerationHigh Ticket Sales
Marketing Operations
Email MarketingCampaign StrategyContent MarketingLinkedIn MarketingSEO FundamentalsFunnel DesignBrand PositioningCopywriting
CRM & Automation
CRM DesignWorkflow AutomationFollow-Up SystemsSales SequencesAI IntegrationTool CustomizationDashboard Building
Digital & Web
Website DevelopmentMicrosite DesignHTML / CSSJavascriptLanding PagesProduct DemosUI/UX Thinking
Client Success & Operations
Onboarding DesignProject ManagementClient CommunicationScope ManagementDelivery DocumentationSOP CreationCross-functional Collab
Languages & Markets
English (Fluent)Spanish (Fluent)US MarketsLatin American MarketsBilingual ContentCross-Cultural SellingLATAM Business Context

The Work Speaks. So Do the Results.

"

Luis built us something we didn't know we needed — a system that actually makes our follow-up process feel manageable. It's clean, it works, and it looks like a real product.

Rolling Suds Client
Franchise Owner · Pressure Washing
"

We needed a website that could represent our company to other businesses in Costa Rica. Luis understood the market, the tone we needed, and delivered exactly that — in Spanish, no back-and-forth.

Humania CR
HR Services Firm · San José, Costa Rica
10+ Live Properties
Websites, microsites, apps, and admin tools — all deployed and publicly accessible.
Bilingual Operations
Full professional fluency in English and Spanish across sales, copy, and client communication.
Rapid Delivery
Custom CRMs, websites, and training products built and deployed — often within days of scoping.
Real Product Thinking
Every tool built was designed with a specific user, a specific problem, and a specific outcome in mind.

Frequently Asked

Both. I'm actively evaluating full-time opportunities in business development, marketing operations, client success, and related roles. Contract and project-based work is also welcome, particularly for companies that want to move fast or test fit before committing. I'm flexible on structure — what matters most is impact and alignment.

Want the Traditional Resume?

ATS-optimized PDF available on request — includes full experience, education, and keyword-matched formatting.

Let's talk about your next hire.

Whether you're a hiring manager with a role to fill, a recruiter building a shortlist, or a founder who needs someone to actually execute — I'd like to hear about it.

Myrtle Beach, SC · Remote-Friendly